Home » Conduent confirms outage was due to a cybersecurity incident

Conduent confirms outage was due to a cybersecurity incident

by Anna Avery


U.S. government contractor Conduent, which provides technology to support services such as child support and food assistance, has confirmed that a recent outage was caused by a cybersecurity incident. 

Conduent confirmed the disruption, which left some U.S. residents without access to support payments, to TechCrunch on Tuesday but declined to say whether the outage was related to a compromise of its systems. 

In an updated statement sent to TechCrunch on Wednesday, Conduent spokesperson Sean Collins confirmed that the disruption was due to a “due to a cybersecurity incident”, the nature of which was not confirmed. 

“This incident was contained and all systems have been restored,” Collins said. “Maintaining system integrity and functionality is as important to us as it is to our clients.”

Collins declined to share any further details about the incident, including whether the company was aware of any data exfiltration.



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